EPIC Conjoint Achieves SOC 2 Compliance: A New Milestone in Data Security and Trust

At EPIC Conjoint, safeguarding your data is a responsibility we take seriously. That’s why we’re proud to announce that we’ve officially achieved SOC 2 compliance, a significant milestone that underscores our commitment to the highest standards of data security and privacy.

What is SOC 2, and Why Does It Matter?

A SOC 2 report evaluates an organisation’s data systems based on the American Institute of Certified Public Accountants’ (AICPA) Trust Services Principles (TSPs). These principles are globally recognised standards that assure customers of a company’s robust controls over critical areas like:

• Security: Systems are protected against unauthorized access.
• Availability: Systems are operational and meet agreed-upon standards.
• Confidentiality: Data is handled responsibly and securely.
• Privacy: Personal information is collected, used, retained, and disposed of in a compliant manner.

SOC 2 reports serve as a badge of trust—a way for organisations to demonstrate their ability to safeguard customer data. In today’s business landscape, where customers demand evidence of secure systems and third-party oversight, having SOC 2 compliance is essential for building and maintaining confidence in your services.

"Achieving SOC 2 compliance underscores our unwavering commitment to safeguarding our customers' data," said Pavel Knorr, Chief Technology Officer of EPIC Conjoint. "In an era where cyber threats are increasingly pervasive, this certification is a testament to our dedication to implementing and maintaining the highest standards of security and operational excellence. It’s not just about compliance—it’s about ensuring our clients can trust us to protect their data and support their businesses as we continue to innovate and grow together."

Why SOC 2 Compliance Is a Game-Changer

SOC 2 compliance has become the gold standard for industries like tech, financial services, and SaaS, where handling sensitive customer data is non-negotiable. For organisations like ours, it means:

• Demonstrating trustworthiness: Clients gain confidence knowing their data is protected by industry-leading controls.
• Unlocking opportunities: SOC 2 compliance is often a requirement in vendor assessments, making it a key differentiator in competitive markets.
• Establishing credibility: This certification affirms the reliability and security of EPIC Conjoint’s systems, reflecting our dedication to continuous improvement and client satisfaction.

The Journey to SOC 2 Compliance

Achieving SOC 2 compliance required rigorous evaluation and months of hard work across our team. This included:

• Implementing 20 new features on our platform to meet compliance standards.
• Designing a new AWS-based production infrastructure to enhance security.
• Establishing 10+ new processes to support robust data controls.
• Conducting 230 compliance tests and answering detailed follow-up inquiries from auditors.

Our independent SOC 2 audit verified the effectiveness of our internal systems and controls, ensuring we meet the AICPA’s high standards. As a result, we’ve taken our commitment to transparency and security to the next level.

What This Means for You

For our customers and partners, this milestone reinforces EPIC Conjoint’s mission to protect and enhance your trust. If you have questions about our security protocols, we’ve created a security portal at https://trust.epicconjoint.com, where you can find detailed information and request a full SOC 2 report under NDA.

Looking Ahead

SOC 2 compliance isn’t just a certificate—it’s a reflection of our ongoing commitment to operational excellence and client success. As the digital landscape evolves, we’ll continue to invest in systems, processes, and innovations that uphold the highest standards of security and performance.

Why It Matters for the Future of Business

In an age where data security is paramount, SOC 2 compliance isn’t just about meeting regulatory requirements; it’s about building meaningful, lasting relationships based on trust and accountability. With this achievement, EPIC Conjoint is better positioned to serve our clients, expand into new markets, and drive innovation across the board.

Thank you for being part of our journey. Together, we’re not just building smarter tools—we’re creating a more secure and reliable future for businesses and customers worldwide.

For more information about our platform or security practices, visit https://trust.epicconjoint.com or reach out to one of our team.